Frequently asked Questions

You can sign up by visiting our website using the provided link or QR code in your brochure. If you don’t have it, we can email it to you directly. You can also register by mail. After filling out the registration form included in your brochure, mail it along with a $300 deposit and passport copy to:

Nativity Pilgrimage

15710 John F. Kennedy Blvd. Suite 225

Houston, TX 77032

Yes, you can register without a passport, but you must apply for one and ensure it is ready at least 100 days before the group’s departure.

Yes, but please renew it as soon as possible and have it ready at least 100 days before departure. In emergency cases, we can extend this deadline up to 50 days.

The cost is based on double occupancy, meaning two people per room. An additional charge will apply if you prefer a single room, which varies by group and destination.

We provide emergency and medical insurance as a complimentary service. If you want additional cancellation insurance, the options are listed on the back of your registration form or on our website. Pricing varies based on age, trip length, and location.

Yes, you can upgrade your flight through us or purchase the upgrade separately. We will provide the necessary flight details.

Yes, a land-only package is available and typically reduces the price by around $800.

Yes, we can help you extend your trip by arranging flights and hotel bookings. Pricing may vary, as flight extensions are booked individually and not at group rates. Contact us for further details and fees.

We accept Zelle, credit cards, checks, or cash. You can make multiple payments as long as the total is paid 100 days before departure.

Yes, a late fee of $150 per person will apply if full payment is not received by 100 days before departure.

Yes, travelers from any location are welcome. We offer several options. They can purchase a land-only package and arrange their own flights. We can help them find direct flights from their city, or they can fly to your city and join the group.

Please contact us immediately to confirm whether a visa is required for your destination. We will provide the necessary documents (flight and hotel reservations) to assist with your visa application. Your visa must be ready 100 days before departure.

Visa requirements depend on your passport. We can review your passport to determine if a visa is necessary. If so, you must schedule a visa appointment at the nearest embassy, and we will provide supporting documents.

If you don’t have a roommate, we can try to match you with one, or you can stay in a single room for an additional fee. However, we cannot guarantee that we will match you with a roommate.

If the trip is canceled, you will receive a $300 future travel credit that is valid for two years. Any payments beyond that will be refunded.

No age restrictions exist, but children under 16 must be accompanied by a parent or legal guardian with a notarized letter of consent if needed.

Yes, our system allows you to set up scheduled payments. You can divide the total cost into installments, but the full balance must be paid at least 100 days before departure.

Yes, we can assist you in finding distilled water for CPAP machines during the pilgrimage. Be sure to bring the necessary adapters for international use.

Public restrooms are available at most sites, churches, and restaurants during the pilgrimage.

Group fares typically do not allow individual seat upgrades using miles. However, we can try to release your seat so that you can arrange the upgrade directly with the airline, though this is not guaranteed.

Yes, if you have dietary restrictions or special meal requests, please inform us in advance, and we will coordinate with the hotel and airline.

Most hotels provide Wi-Fi, but the quality may vary by location. Some buses may also offer Wi-Fi for a fee. We recommend checking with your mobile provider for international data plans.

You will receive regular email updates throughout the process. You can also contact our office or visit our website for the latest information.

We recommend that you bring a comfortable set of clothes and shoes because there will be lots of walking. You should also keep in mind proper attire for visiting churches and sanctuaries. You want to be respectful.

We offer a 20% discount for children under 10 and an 80% discount for children under 2. In some cases, children under 2 may travel for free without a seat assignment.

On average, you will walk 1-2 miles spread throughout the day. We provide bus transportation between destinations, and additional walking is optional.

Yes, but a family member must accompany them. Assistance is also required for boarding buses, and some sites may not be wheelchair accessible, especially overseas.

Unfortunately, we do not provide personal wheelchair assistance. You will need to arrange for a family member or friend to assist you.

Yes, water is typically provided for free on the bus. In some cases, there may be a small charge.

If your roommate cancels, you may either stay in the room and pay the single room supplement, or we can try to find you a new roommate. If we are unable to find one, you will need to cover the additional cost.

Yes, in some cases, we can extend the final payment deadline to 60 days before departure. This requires management approval, so please contact us to discuss your situation.

This depends on the schedule set by the priest or tour leader. Typically, we try to include at least half a day of free time for personal activities. If you need more free time, you can coordinate directly with the group leader.

Most European hotel rooms are smaller and may not accommodate four people. You may need to book two rooms or request connecting rooms. Availability varies by hotel, so please get in touch with us for more details based on your itinerary.

Yes, you can bring a scooter or wheelchair, but please refer to the earlier answer about accessibility, as some sites may not be fully accessible.

Pets are not allowed on the pilgrimage unless it is a required service animal.

Yes, you can take a rest day if we are not moving between cities. You can stay at the hotel or explore on your own while the group continues with scheduled activities.

Yes, we can arrange a private tour guide and transportation for your extended stay. Please contact us for pricing and availability.

Yes, tips are expected for service providers such as the tour manager, tour guide, bus driver, hotel staff, and restaurant servers. We recommend that pilgrims budget $20-25 per day for tips.

Yes, you are welcome to use any insurance provider for health or cancellation coverage. While we offer insurance, you are not obligated to use it.